Verified
EZ to communicate with
EZ to communicate with. I opened a CD and it was very simple. Would recommend.
Kimberly Siegfried, Oct 29
Verified
Great service
Great service! Funded within a day and I am able to manage my account! I am happy overall with the service, and I like saving…
Mafla, Oct 29
Verified
Efficient and Secure Service
The online process of opening a CD with Bank5 Connect was completed quickly and efficiently. All communications were through …
Cynthia, Oct 26
Verified
I am impressed with the ability to…
I am impressed with the ability to actually talk to a human being about my account questions, not just on-line chatter. This…
C. S., Oct 23
Verified
Everything worked out
Everything worked out. The partial withdrawal of interest that I had requested from my CD account was transferred to my loca…
Timothy Page, Oct 22
Verified
Bank5 Connect has great CD rates and a…
Bank5 Connect has great CD rates and a very professional staff who assist me in a timely manner every time I call. They are a…
Dennis Zingarelli, Oct 16
Verified
Great experience!
I had a somewhat complicated request, and it was handled with expedition and good humor. I think we were on the phone for a g…
Ben Fagen, Oct 15
Verified
Prompt and helpful customer service.
Prompt and helpful customer service.
BRIAN NGUYEN, Oct 14
Verified
My Questions Were Answered
The Bank5Connect Representative was very pleasant and answered my questions.
Dinah, Sep 24
Verified
Easy to open and close the account
Easy to open and close the account. Excellent service.
Nancy, Sep 17
Verified
Excellent and friendly customer service
Excellent and friendly customer service
Larry, Sep 03
Verified
Customer service is very competent and…
Customer service is very competent and easy to work with. They reply fast to any questions and were helpful when I made a mis…
Kevin, Aug 20
Verified
Customer service representatives were…
Customer service representatives were friendly, professional and responded efficiently to my requests.
HK, Jul 30
Verified
It is always to talk to your customer…
It is always to talk to your customer agents. They professional, polite and knowledgeable.
Aaron, Jul 17
Order foreign currency before you travel. More than 70 currencies available.
Don’t wait until you’re overseas to handle your foreign currency needs. With our online foreign currency ordering, Bank5 Connect customers can get the currency they need at a competitive rate with fast, safe, next-day* delivery.
Foreign currency exchange has never been easier:
- Log into your Bank5 Connect Online Banking account.
- Click the “Order Foreign Currency” link under the Additional Services menu.
- You’ll be directed to a secure, foreign currency ordering page for our parent company, BankFive.
- Select your desired currency (you can add additional currency orders later on in the order form).
- Choose “Overnight Delivery”, enter your zip code, and click the “Buy Cash” button.
- Review your order details and click “Proceed to Checkout”.
- Enter the Bank5 Connect account number you’d like to use to pay for your foreign currency order.
- Enter your address details. All foreign currency orders must be delivered to a valid home or business address (no P.O. boxes), and the shipping address must match the credit or debit card used to purchase. All deliveries require a signature by someone who is at least 21 years of age (government-issued photo ID must be provided at time of delivery).
- Submit your order.
*Next day delivery applies to orders placed by 3pm ET and excludes weekends and holidays.
Order foreign currency now!
Log into your Bank5 Connect account and start your foreign currency order today.