Getting the help you need is easy with Bank5 Connect. Our experienced team of bankers is based at our headquarters in Massachusetts and is only a call or click away. Count on fast, friendly answers and expert advice from real people committed to your best interests.
For more information on how we do customer service differently than other banks, visit our Customer Service Difference page.
CALL US: 1-855-55BANK5 (855-552-2655) Monday – Wednesday 7:30 am to 5:00 pm ET Thursday – Friday 7:30 am to 7:00 pm ET Saturday 7:30 am to 3:00 pm ET Sunday 11:00 am to 3:00 pm ET CHAT WITH US: with one of our Customer Reps, available Monday - Friday 8:00 am to 4:30 pm ET. EMAIL US: Please complete and submit the form below and we’ll respond as quickly as possible. *indicates a required field
By clicking this link, you will be leaving the Bank5 Connect secured website and entering a site not monitored or controlled by Bank5 Connect. Are you sure you want to navigate away from this page?