Very short wait to connect with a human being ( which is rarely the case with other businesses). The agent was easy to unders…
Tracy B., Mar 14
The customer service reps made the experience quick and easy. Very thorough and professional.
Rowden, Mar 12
Every one I spoke to had immediate answers
Robert Hajduk, Mar 12
Good communication, knowledgeable agent, informative ,clear
Louis, Mar 07
Customer service
Polina, Mar 07
The representative I spoke with was easy and knowledgeable to work with. She was very friendly and answered my questions pto…
GHawks, Mar 05
Bank5 Connect was very professional in every aspect of dealing with them. When I requested a check for my matured CD, the Exp…
Thomas, Mar 05
They were very professional and the CD rate was the best around. No trouble with transfer in and out.
KD, Feb 27
ty. good cust service prompt and cort. thanks again
Nathan, Feb 27
Easy online service.
Frank, Feb 27
It was refreshing to talk to a real person who answered my questions. She was so patient and helped me navigate the site to g…
Raquel Currah, Feb 21
Very good communication! Clear and efficient.
Carolyn, Feb 20
Friendly, personal and accommodating.
Julie, Feb 20
The member representative was very nice to speak to. She was able to help me with renewing my CD. She was very kind and hel…
Betty Woolard Goddard, Feb 20
Quick easy service
Robert, Feb 20
My first experience and I couldn't had asked for better professionalism, customer relations, and positive energy. I hope they…
T. Evans, Feb 17
Excellent Service and easy to use website
Donna, Feb 15
very responsible and clean job!
hua li shen, Feb 15
Everything was great from the beginning to the end of opening the account
Jimmy, Feb 14
Replacing a lost debit card was easy
Mark, Feb 13
I appreciate there is interest paid on money is a checking account. This bank has always been helpful when I had a question.
Gary B, Feb 13